ANdotICTA ICT SupportAnambra State ICT Agency
← ICT Support Approved ICT modality · Personal computers

Government PC Usage Policy

This policy governs the proper use, security and maintenance of every computer issued to Anambra State public servants under the Governor's computer-distribution programme. Every officer allocated a device is expected to read, understand and uphold it.

Who this applies to: all Anambra State public servants issued a government laptop, desktop or tablet — across every Ministry, Department and Agency. The device remains government property and is provided to help you serve the people of Anambra State.

1. Purpose & scope

Government computers are tools for official duties. This policy sets the standard for using them productively, securely and responsibly — protecting government data, the device, and the officer. It complements the State's wider ICT modalities and is enforced by the ICT Agency.

2. Acceptable use

Use your government PC primarily for official work: correspondence, document preparation, e-government services, approved platforms and professional development.

Do
  • Use it for official duties and government business
  • Keep your work files organised and backed up to the Anambra cloud
  • Lock the screen whenever you step away
  • Report faults early through ICT support
Don't
  • Lend the device to family, friends or unauthorised persons
  • Use it primarily for personal businesses or entertainment
  • Remove asset tags or government markings
  • Attempt to bypass security controls

3. Security & passwords

  • Strong, private passwords. Use a password of at least 12 characters mixing letters, numbers and symbols. Never share it — not even with ICT staff. Genuine support will never ask for your password.
  • Lock when away. Press Windows + L (or your screen-lock) every time you leave the device, even briefly.
  • Enable the device PIN/biometric sign-in where available.
  • Beware phishing. Don't click suspicious links or open unexpected attachments. When in doubt, verify with ICT support first.
  • Multi-factor authentication must stay enabled on your official accounts.

4. Data & the Anambra cloud

  • Store official documents in the Anambra cloud so they are backed up, accessible and recoverable — not only on the local hard drive.
  • Government data is confidential. Do not copy sensitive or citizen data to personal devices, USB drives or personal cloud accounts.
  • Classify and handle records in line with government information-security rules.
  • When you change role or return the device, ensure official data is preserved in the cloud and handed over properly.

5. Internet & email

  • Use your official email address (@anambrastate.gov.ng) for all government communication — never a personal address.
  • Browse responsibly; the government network is monitored for security and reasonable use.
  • Do not download pirated, illegal or unverified content.
  • Treat every unexpected email asking for credentials, payments or urgent action as suspicious.

6. Software & updates

  • Only install licensed, approved software. Procurement of ICT software must follow government guidelines and favour open standards and interoperability.
  • Keep the operating system, antivirus and applications up to date — install security updates promptly.
  • Do not disable antivirus, the firewall or device-management tools.
  • Unapproved or cracked software introduces malware and is not permitted.

7. Physical care

  • Keep the device clean, dry and away from heat, liquids and direct sunlight.
  • Use a protective bag when transporting it; never leave it visible in a vehicle.
  • Charge correctly and shut down properly rather than forcing power-off.
  • Do not attempt your own repairs or open the casing — log a request with ICT support.

8. Remote & off-site use

  • When working off-site, connect through trusted networks; avoid open public Wi-Fi for sensitive work, or use the approved VPN.
  • Keep the device with you and secured — never unattended in public.
  • The same security and acceptable-use rules apply wherever the device is used.

9. Loss, theft & incidents

Report immediately. If your government PC is lost, stolen, compromised or behaving abnormally (unexpected pop-ups, ransomware messages, unknown programs), contact ICT support at once via the support chat or the support desk. Fast reporting limits harm and protects government data.

10. Prohibited use

  • Accessing, storing or sharing illegal, offensive or pornographic material.
  • Using government resources for partisan political activity, fraud or personal commercial gain.
  • Sharing official credentials or government data with unauthorised persons.
  • Tampering with security settings, asset tags or monitoring tools.
  • Connecting unauthorised hardware that could introduce security risks.

11. Support & maintenance

The ICT Agency maintains all government devices. For any fault, question or service request:

  • Chat with NORA on the ICT support page — available any time.
  • Log a request on the State support platform.
  • Routine maintenance and updates may be scheduled by the Agency; please cooperate with them.

12. Acknowledgement

By using a government-issued computer, every officer confirms they have read, understood and agree to abide by this policy. Misuse may lead to withdrawal of the device and disciplinary action in line with public-service rules. Let us use these tools to deliver efficient, transparent and citizen-centric service to the people of Anambra State.